Telehealth & E-Prescribing Consent

Consent to telehealth care

Veradene coordinates care through telehealth. You and a licensed doctor communicate online rather than in person. By consenting, you understand that:

• A licensed doctor reviews the information you provide and, if appropriate, creates a treatment plan.
• Care may use asynchronous review, secure messaging, live video, or an in-person referral depending on the treatment, location, and clinical need.
• You can ask questions, decline treatment, or stop care at any time.
• Telehealth has limits. Your doctor may direct you to in-person or emergency care.

Consent to electronic prescribing

If a doctor determines that a prescription is appropriate, you consent to its electronic transmission to a selected licensed pharmacy. The consent identifies the pharmacy, fulfillment terms, medication information, and your responsibility to report allergies, other medicines, and health changes.

Controlled and off-label medications

Some care paths, including testosterone for women, require additional safeguards. Testosterone is a controlled substance, and no testosterone product is FDA-approved for women in the United States. Before any off-label or controlled prescription, the consent explains the specific medication, evidence boundary, potential benefits and risks, alternatives, required encounter type, laboratory monitoring, follow-up, and safe-use instructions. Consent does not guarantee that a prescription is issued.

Laboratory testing and follow-up

A care path may require laboratory work before treatment and at defined follow-up intervals. The notice identifies the laboratory process, charges, how results are reviewed, how abnormal or critical results are handled, and what happens if required monitoring is late or incomplete.

Honest, two-way care

Treatment is provided only if a licensed doctor decides it is appropriate. Some people are not candidates for hormone therapy; the treating doctor discusses reasonable alternatives. No particular outcome is guaranteed.

Not for emergencies

Veradene is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Your information

The Privacy Policy explains how Veradene handles information. The responsible doctor or clinical partner provides the applicable clinical privacy notice before collecting protected health information. Questions? Email support@veradene.com.