The right place for your question.
Veradene is an online service. Use the channel below that matches what you need, and do not send sensitive health information by ordinary email.
Care, account, and billing support
Email care@veradene.com. This inbox is monitored on business days. Members should use secure clinical messaging for symptoms, treatment questions, and medication concerns.
Menopause-trained doctors answer messages in about four hours on average, including evenings, weekends, and holidays. Do not use messaging for emergencies.
Privacy and accessibility requests
Email care@veradene.comwith “Privacy request” or “Accessibility request” in the subject line. We may need to verify your identity before acting on a privacy request.
Emergencies and immediate safety concerns
Veradene does not provide emergency care. Call 911 or go to the nearest emergency department for a medical emergency. In the United States, call or text 988 for the Suicide & Crisis Lifeline.
Business identity and formal notices
Veradene is a brand operated by Benchline Health, Inc.. Veradene does not publish a customer walk-in or clinical mailing address because care is delivered online and by independent clinical partners. Formal legal-notice and registered-agent information is available in our Terms & Conditions.
Corporate, pharmacy, supplier, and partnership inquiries belong with Benchline Health.